Ticket Arrival & Resale Policy

To ensure that our performances begin on time and that we can accommodate as many patrons as possible, we ask all ticket holders to arrive at the theatre before the scheduled curtain time.

For performances with a 2:00 PM curtain, ticket holders must be present by 2:00 PM. For performances with a 7:00 PM curtain, ticket holders must be present by 7:00 PM.

If you have not arrived by the scheduled curtain time, your ticket may be available for resale in the event of a sold out show. We strongly encourage all guests to allow plenty of time for parking, check-in, and finding their seats before the performance begins.

Thank you for helping us make every performance an enjoyable experience for our entire audience.

Late Arrival Policy

Out of respect for our performers and fellow patrons, the lobby doors will close five minutes after the scheduled curtain time, and we will not be able to admit guests who arrive after that point.

Our theatre is an intimate performance space, and even a small amount of movement or disruption during a performance can be distracting for our actors and the audience around you. This policy allows our performers to remain fully immersed in the story while ensuring that everyone who has arrived on time can enjoy the performance without interruption.

We understand that delays and unexpected circumstances can happen, and we appreciate your understanding of this policy. Please plan to arrive early enough to allow time for parking, check-in, and finding your seat before the curtain.

Thank you for helping us create the best possible experience for our actors, volunteers, and fellow patrons.

Ticket Refund & Exchange Policy

All ticket sales are final, and The Village Players does not offer refunds for tickets once purchased.

However, we understand that plans can change. If you are unable to attend your scheduled performance, you may request to exchange your tickets for another performance of the same production, provided the request is made more than 24 hours before your originally scheduled performance.

Ticket exchanges are subject to availability and cannot be guaranteed once the 24-hour window has passed.

Thank you for your understanding and for supporting live theatre at The Village Players!